Helping reverse mortgage files close with confidence

loan officers

National Repair Solutions helps lenders and loan officers resolve required home repairs tied to reverse mortgage files.

Our project management team addresses everything from minor maintenance items to structural repairs, water damage, broken windows, overgrown landscaping, and more, using our nationwide team of handymen and licensed contractors.

What NRS Offers

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This helps lenders:

  • Keep files moving toward closing
  • Protect the client experience
  • Reduce stress for senior homeowners
  • Meet underwriting repair requirements
  • Provide borrowers with a trusted repair solution
  • Communicate with confidence when repair issues come up

The goal is simple: help the homeowner satisfy the required repairs, close their reverse mortgage, and remain safely and comfortably in their home.

How This Helps Lenders

Review File

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Contact the homeowner to review the scope and schedule an appointment, if needed.

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 Create the proposal and submit it to the loan officer for review.

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If approved, the loan officer sends the proposal to the homeowner for signature.

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Once signed and approved, schedule the work.

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After the work is complete, provide an invoice to be attached to the HUD and paid at settlement.

Step-by-Step Process

- Mortgage Lender

National Repair Solutions has become a trusted partner when repair conditions come up on reverse mortgage files. They understand the urgency, communicate clearly, and help keep the process moving so our clients can close with confidence.”

A Trusted Partner When It Matters Most

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- Mortgage Lender

The communication from NRS is what stands out most. They keep the homeowner informed, provide the documentation we need, and help make sure required repairs are completed as efficiently as possible.


The Communication Stands Out

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- Mortgage Lender

NRS makes a difficult part of the reverse mortgage process much easier. They know what lenders need, provide clear documentation, and treat our senior clients with the patience and respect they deserve.

Making a Difficult Process Much Easier

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the reviews are in —

Trusted by reverse mortgage lenders nationwide

Instead of managing contractors, repair scopes, homeowner communication, and documentation yourself, NRS steps in as a reliable partner who understands reverse mortgage timelines.

Repair conditions don't have to stall a file

Why Loan Officers Work With NRS

Let's Work Together

NRS handles a wide range of lender-required repairs — from interior painting and roof maintenance to broken windows, landscaping cleanup, water damage, structural repairs, and larger renovation needs. Every situation is different, and NRS is equipped to find a solution.

A:

What types of repairs can NRS handle?

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In some cases, yes. If the appraisal report and photos provide enough detail, NRS can prepare the proposal remotely. When more information is needed, NRS will contact the homeowner directly to schedule an appointment.

A:

Can NRS prepare a proposal without visiting the home?

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NRS needs the appraisal report, the full list of underwriting conditions related to repairs, and the homeowner's contact information. Once those are received, NRS can review the repair requirements and determine whether a site visit is needed.

A:

What documents are needed to get started?

q:

Contact NRS once a reverse mortgage file is clear to close pending required repairs. At that point, NRS can review the appraisal, underwriting conditions, and homeowner information to determine next steps.

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When should I contact NRS?

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Frequently

asked

Questions

Reach out with the appraisal, repair conditions, and homeowner contact info and NRS will take it from there.

Ready to send us a file?

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